This privacy policy outlines how Dorvalexoria collects, uses, and protects your personal data in accordance with South African regulations and international best practices.

Information We Collect

We collect personal and usage information solely to deliver and improve our services.

• Contact details provided when you fill forms or reach out to us directly.
• Technical data such as IP address, browser type, and device identifiers for analytics and security.
• Usage data including how you interact with content and features on our website.
• Preference and communication settings you choose to share with us.

How We Use Data

Your data is used for specific business purposes related to services and communication.

• To respond to your inquiries and provide requested information or services.
• For security and site maintenance, including error logging and technical troubleshooting.
• To analyse site traffic and improve the user experience across our services.
• To keep you updated about relevant updates, if you have opted in.

Legal Basis for Processing

We process your data lawfully, only as necessary for outlined purposes.

Our legal bases include consent when you provide it, contract necessity for service delivery, and legitimate interest to enhance safety and optimise experience within applicable law.

Sharing Information

We do not sell your personal information. Data is shared selectively and only when required.

• Service providers who assist with analytics, security, or communication under strict confidentiality agreements.
• Legal authorities as required by law, such as for suspected fraudulent activity.
• If we engage in a business merger or reorganisation, your data may be transferred as part of that process.

Data Security

We employ appropriate technical and organisational measures to protect your data from unauthorised access, loss, or alteration. Data is stored securely and staff are trained on privacy principles to help keep your information safe.

Your Rights

South African and applicable global law grant you certain rights over your personal data.

• Request access and receive a copy of your personal data held by us.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your data where it’s no longer necessary for our purposes.
• Withdraw consent at any time where processing relies on your permission.

Cookies & Tracking

Cookies help us understand visitor behaviour and enhance your experience. You can configure preferences anytime via our cookie settings.

Read Cookies Policy Read Cookies Policy

Contact us

If you have privacy-related questions or requests, please contact us via the listed options below.

Privacy Policy Updates

This policy is reviewed periodically to reflect regulatory changes and operational improvements.